Medical Receptionist 3

OCLI Vision•East Patchogue, NY

2d•Onsite

About The Position

Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve their lives. SVP, the management services team, supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. We’re looking for an empathetic Medical Receptionist to join our team. Medical Receptionists are often the first impression a patient has of OCLI. You’re interacting with patients and providers, and building relationships with them, while making sure the office is running smoothly. You’ll be handling medical records, managing insurance verifications, and most importantly, managing the patient experience. You have a positive attitude and are motivated to provide an excellent experience to anyone that walks through our clinic doors.

Requirements

Minimum of one year of experience in a customer service environment.
Excellent verbal and written communication skills.
Comfortable managing sensitive patient information and medical records.
Able to work collaboratively and cooperatively with a team.
Able to provide white glove service to our patients.
Detail oriented with strong problem-solving skills.
Basic computer knowledge and comfortable with Microsoft office programs.

Nice To Haves

Medical Office experience or experience dealing with patients is considered a plus.
Familiarity with an EMR system is considered a plus.

Responsibilities

Provide our patients with a high level of service.
Manage complex scheduling of patients and ensure timely handling of all patient matters.
Register patients and manage patient flow in the office.
Provide additional administrative support.
Must have reliable transportation to and from work.
Must be able to work 2 Saturdays a month.