Medical Receptionist - Hybrid

Tareen Dermatology Pa•Menomonie, WI

9d•Hybrid

About The Position

As a Medical Receptionist, you will be the first point of contact for patients. Cheerfully greeting and checking in-patients, scheduling patient visits, and acting a liaison between medical staff and patients. The mission for Tareen Dermatology is to provide compassionate, state of art dermatologic care to each patient with emphasis on early diagnosis, patient education, and comprehensive skincare. Our vision is to exceed the patient’s expectations by providing individualized, expert, and ethical care. We seek to be a leader in medical, surgical, and cosmetic dermatology and to always give back through service in our community.

Requirements

Knowledge of medical terminology.
Warm and welcoming bedside manner.
Exceptional teamwork skills.
Always maintains professional appearance and demeanor.
Reliable and dependable.
High school or equivalent required.
1-2 years prior healthcare experience strongly preferred.
Prior customer service experience required.

Responsibilities

Greets and checks-in patients scheduled visits; registers demographic information and processes payment plans and copays.
File/scan Medical records and patient correspondents.
Check all insurance for accuracy, make necessary phone calls.
Answer all calls timely and with courtesy and direct all calls to appropriate parties.
Check VM for messages, distribute accordingly.
Confirm next day appointments are accurate and all information is verified.
Assist with all incoming fax messages.
Schedule appointments, accurately and efficiently.
Preparation of new patient charts.
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines.
Monitor Contact Emails and follow proper protocol.
Knowledge of services rendered.
Order office supplies as need.
Follow HIPAA and OSHA policies.
Other duties as assigned.