Medical Receptionist - High Lakes Gynecology
About The Position
High Lakes Gynecology, part of Praxis Health, is looking for an experienced Medical Office Support professional with outstanding customer service skills for a full-time position. The ideal candidate will have a collaborative, team spirit and a willingness to support patient needs and team goals. This role offers the opportunity to work in a women’s healthcare setting with a dedicated, long-standing team. The practice boasts experienced providers and medical assistants, creating a stable and supportive environment. This position is ideal for someone passionate about women’s health who enjoys working with experienced professionals in a fast-paced clinic.
Requirements
- Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
- High school diploma or general education degree (GED).
- Strong understanding of medical terminology and insurance processes.
- Excellent customer service, communication, and multitasking skills.
- Proficiency with electronic health record (EHR) systems.
- High attention to detail and ability to maintain patient confidentiality.
- Reliable, punctual, and able to work effectively both independently and as part of a team.
- Aptitude to learn and a passion to serve others.
- Ability to thrive in a busy, fast-paced environment.
Nice To Haves
- 2+ years of medical front office experience in a high-volume setting.
Responsibilities
- Greets, screens, and schedules patients.
- Inputs information into electronic health records and other support services platforms.
- Performs clerical duties related to clinical service.
- Prepares and processes correspondence.
- Answers routine medical administrative inquiries.
- Performs high volumes of reception duties including answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team.
- Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
- Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
- Ensures scheduling accuracy for ease and best use of provider and patient time.
- Contributes to internal communication via multiple software programs.
- Maintains files and assists in establishing office systems.
- Assists in the care and maintenance of office equipment.
- Performs medical receptionist duties as necessary.
Benefits
- Medical, Dental, Vision with In-Network & Custom Network discounts
- 401(K) with discretionary employer match
- Paid Time Off
- Free clinical diagnostic laboratory testing performed in house
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
