MEDICAL RECEPTIONIST- Physical Therapy

MARSHALL COUNTY HOSPITAL DISTRICT • Benton, KY

8d • Onsite

About The Position

Works under moderate supervision to courteously and professionally process patients into the department for their Physical Therapy visits.

Requirements

• Excellent organizational, written and verbal communication skills.
• Ability to pay close attention to detail, work in a fast-paced environment.
• Ability to operate a calculator and computer as well as other office equipment.
• Professional, neat appearance.
• Customer Service skills are a MUST- our patients are like our family!
• High School diploma or equivalent.

Nice To Haves

• Up to six months of previous receptionist or general office experience a plus

Responsibilities

• Greet patients, create a friendly helpful contact and monitor waiting time prior to Physical Therapy appointment.
• Schedule and verify medical appointments, process paperwork for appointment and direct patients to appropriate locations.
• Interface with administrative personnel to ensure medical record is available for each patient's appointment.
• Ensure all medical records contain necessary forms for medical appointments and deliver medical record to the physical therapist or PTA.
• Obtain and/or distribute patient information as needed to include signature, completion of forms, surveys, etc.
• Answer departmental phones and direct patient inquiries as needed.
• Enters patient information into computer database or starts new patient paper file.
• Performs insurance review by phone to obtain precertification for admission and outpatient services.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED