Medical Receptionist - Pediatrics at Chartley

Trusted Doctors•Reisterstown, MD

7d•Onsite

About The Position

We are looking for a Professional Full Time Medical Receptionist for our Pediatric Office in Reisterstown. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills.

Requirements

High school diploma/GED required
1 year experience in front desk medical reception is required
Ability to use a computer, practice management software, copier, and fax machine.
Understanding of Medical Terminology.

Nice To Haves

Associate degree preferred
1 year experience in customer service is preferred
Electronic Medical Records (EMRs) experience is desirable
Bilingual/ Spanish speaking preferred.

Responsibilities

Provides a welcoming, professional greeting to patients and other visitors.
Answers a high volume of calls in a courteous and professional manner.
Works as part of the team using scheduling matrix to schedule patient appointments.
Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
Performs reception duties in an efficient, professional and courteous manner.
Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
Operate a variety of standard office machines.
Collection of copayments and patient due balances.
Scanning reports and filing into EHR.
Collection, entry and verification of demographic and insurance information.
Other duties that may be assigned by supervisor.