Medical Receptionist - Pediatrics - Agawam -

Trinity Health•Agawam, MA

3d•$18 - $24•Onsite

About The Position

We are hiring a Medical Receptionist for our Pediatrics Specialty Practice. This role is ideal for someone who loves helping patients, staying organized, and thrives in a fast-paced, supportive team environment. The position involves accurate patient registration, co-pay collection, and scheduling, while assisting internal and external customers with all clerical tasks within the office.

Requirements

High school diploma or equivalent
Excellent keyboard skills.
Proficiency in a Windows based computer environment and Microsoft Office products.
Accuracy and dependability required.

Nice To Haves

Experience within a medical office or billing department preferred.
Knowledge of patient billing and medical terminology preferred.

Responsibilities

Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
Verifies active primary and secondary third-party payer insurance coverage eligibility with the payers via prescribes format.
Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
Schedules patient appointments based on department protocols in order to maximize provider productivity.
Accurately registers patients ensuring that the information required is obtained confirming identity, address, phone numbers, PCP, insurance, co-pay and other pertinent information in order to complete patient registration.