Medical Receptionist I - Primary Care -Pine Forest

Baptist Health CarePensacola, FL
Onsite

About The Position

The Medical Receptionist I greets and registers incoming patients in the practice management system, and collects/enters demographic and insurance information with a high degree of accuracy. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position receives incoming telephone calls in a prompt, courteous, and professional manner. The Medical Receptionist I may also be responsible for processing and following up on referrals that are generated by the providers. The position may initiate requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff. The position may schedule referral appointments for tests, procedures, and follow-up.

Requirements

  • High degree of accuracy in collecting and entering demographic and insurance information.
  • Ability to greet and register patients.
  • Proficiency in confirming and scheduling appointments.
  • Skill in collecting copayments and verifying insurance.
  • Ability to explain financial requirements to patients.
  • Experience entering payments into a practice management system.
  • Professional and courteous telephone etiquette.
  • Ability to process and follow up on referrals.
  • Skill in initiating authorization requests for patient services.
  • Ability to verify benefits.
  • Experience entering and documenting authorizations.
  • Ability to communicate authorization status to medical staff.
  • Skill in scheduling referral appointments.

Responsibilities

  • Greets and registers incoming patients in the practice management system.
  • Collects and enters demographic and insurance information with a high degree of accuracy.
  • Confirms and schedules appointments.
  • Collects copayments and verifies insurance.
  • Explains financial requirements to patients or responsible parties.
  • Enters payments into the practice management system.
  • Receives incoming telephone calls in a prompt, courteous, and professional manner.
  • Processes and follows up on referrals generated by providers.
  • Initiates requests for authorization of patient services.
  • Verifies benefits.
  • Enters/documents authorizations.
  • Communicates status of authorizations to medical staff.
  • Schedules referral appointments for tests, procedures, and follow-up.
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