Medical Receptionist I - Primary Care - Gulf Breeze

Baptist Health Care•Gulf Breeze, FL

3d•Onsite

About The Position

The Medical Receptionist I greets and registers incoming patients in the practice management system, and collects/enters demographic and insurance information with a high degree of accuracy. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position receives incoming telephone calls in a prompt, courteous, and professional manner. The Medical Receptionist I may also be responsible for processing and following up on referrals that are generated by the providers. The position may initiate requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff. The position may schedule referral appointments for tests, procedures, and follow-up.

Requirements

High degree of accuracy in collecting and entering demographic and insurance information.
Ability to greet and register patients.
Ability to confirm and schedule appointments.
Ability to collect copayments and verify insurance.
Ability to explain financial requirements to patients.
Ability to enter payments into a practice management system.
Ability to receive incoming telephone calls promptly, courteously, and professionally.
May be responsible for processing and following up on referrals.
May initiate requests for authorization of patient services.
May verify benefits.
May enter/document authorizations.
May communicate status of authorizations to medical staff.
May schedule referral appointments for tests, procedures, and follow-up.

Responsibilities

Greets and registers incoming patients in the practice management system.
Collects and enters demographic and insurance information with a high degree of accuracy.
Confirms and schedules appointments.
Collects copayments and verifies insurance.
Explains financial requirements to patients or responsible parties.
Enters payments into the practice management system.
Receives incoming telephone calls in a prompt, courteous, and professional manner.
Processes and follows up on referrals generated by providers.
Initiates requests for authorization of patient services.
Verifies benefits.
Enters/documents authorizations.
Communicates status of authorizations to medical staff.
Schedules referral appointments for tests, procedures, and follow-up.