Medical Receptionist I - Primary Care - BMP 9 Mile

Baptist Health Care • Pensacola, FL

8d • Onsite

About The Position

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA.

Requirements

• High degree of accuracy in collecting and entering demographic and insurance information.
• Proficiency in using a practice management system.
• Ability to confirm and schedule appointments.
• Skill in collecting copayments and verifying insurance.
• Capability to explain financial requirements to patients.
• Professional and courteous telephone etiquette.
• Ability to process and follow up on referrals.
• Skill in initiating requests for authorization of patient services.
• Ability to verify benefits.
• Capability to enter/document authorizations.
• Ability to communicate status of authorizations to medical staff.
• Skill in scheduling referral appointments for tests, procedures, and follow-up.

Nice To Haves

• Experience with Level 2 Background check through AHCA.

Responsibilities

• Greets and registers incoming patients in the practice management system.
• Collects and enters demographic and insurance information with a high degree of accuracy.
• Confirms and schedules appointments.
• Collects copayments and verifies insurance.
• Explains financial requirements to patients or responsible parties and enters payments into the practice management system.
• Receives incoming telephone calls in a prompt, courteous, and professional manner.
• Processes and follows up on referrals that are generated by the providers.
• Initiates requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff.
• Schedules referral appointments for tests, procedures, and follow-up.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed