Medical Receptionist I - Neurosurgery

Baptist Health CarePensacola, FL
Onsite

About The Position

The Medical Receptionist I greets and registers incoming patients in the practice management system, and collects/enters demographic and insurance information with a high degree of accuracy. The position confirms and schedules appointments, collects copayments, and verifies insurance. The position explains financial requirements to patients or responsible parties and enters payments into the practice management system. The position receives incoming telephone calls in a prompt, courteous, and professional manner. The Medical Receptionist I may also be responsible for processing and following up on referrals that are generated by the providers. The position may initiate requests for authorization of patient services, verifies benefits, enters/documents authorizations, and communicates status of authorizations to medical staff. The position may schedule referral appointments for tests, procedures, and follow-up. Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse [https://info.flclearinghouse.com/].

Requirements

  • High degree of accuracy in collecting/entering demographic and insurance information.
  • Ability to collect copayments.
  • Ability to verify insurance.
  • Ability to explain financial requirements to patients or responsible parties.
  • Ability to enter payments into the practice management system.
  • Ability to receive incoming telephone calls in a prompt, courteous, and professional manner.
  • Ability to process and follow up on referrals.
  • Ability to initiate requests for authorization of patient services.
  • Ability to verify benefits.
  • Ability to enter/document authorizations.
  • Ability to communicate status of authorizations to medical staff.
  • Ability to schedule referral appointments for tests, procedures, and follow-up.

Responsibilities

  • Greets and registers incoming patients in the practice management system.
  • Collects/enters demographic and insurance information with a high degree of accuracy.
  • Confirms and schedules appointments.
  • Collects copayments.
  • Verifies insurance.
  • Explains financial requirements to patients or responsible parties.
  • Enters payments into the practice management system.
  • Receives incoming telephone calls in a prompt, courteous, and professional manner.
  • Processes and follows up on referrals that are generated by the providers.
  • Initiates requests for authorization of patient services.
  • Verifies benefits.
  • Enters/documents authorizations.
  • Communicates status of authorizations to medical staff.
  • Schedules referral appointments for tests, procedures, and follow-up.
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