Medical Receptionist Float

CenterWell • Kissimmee, FL

7d • $38,000 - $45,800 • Hybrid

About The Position

The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Take and distribute accurate messages. Greet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Respond to routine inquiries from internal or external sources such as our location, hours of operation, phone numbers, or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

• High School Diploma or General Education Development
• 1 year or more of experience working in a Healthcare setting
• Must be passionate about contributing to an organization focused on improving patient experiences and care
• Excellent customer service skills
• Team player
• Ability to multitask in a fast-paced environment
• Attention to detail
• Knowledge of MS Office (Word, Excel, Outlook, and Access)
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish
• Willing to work across multiple clinics or providers.

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Medical Related Field Study

Responsibilities

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs.
• Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, or email address.
• Performs miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
• Works across multiple clinics or providers.

Benefits

• Medical
• Dental
• Vision
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED