Medical Receptionist Float

PriMED Physicians•Dayton, OH

6d•Hybrid

About The Position

PriMED Physicians is one of Dayton’s largest and fastest growing independent medical groups with offices located throughout the Dayton area. Each office is staffed with a team of compassionate professionals focused on providing exceptional comprehensive health care. We are looking to fill vacancies within our offices with people who share the same passion for providing exceptional quality health care. We are currently seeking a Full-Time Medical Receptionist to join PriMED’s Physicians and Float between our offices in Englewood, Dayton, Beavercreek, and Centerville.

Requirements

High School diploma or equivalent required.
Minimum of one year of experience in a medical office setting preferred.
Experience handling scheduling, insurance verification, and patient billing is a plus.
Ability to work under the direction of the practice manager and physicians.
Willingness to take on additional responsibilities to improve office operations.
Maintain a friendly demeanor and less than three customer complaints per year.
Arrive on time, adhere to scheduled hours, and comply with attendance policies.
Must have reliable transportation.
Good and reliable attendance, positive attitude and at or above job specific goals will reflect on your annual review.
Always take ownership of your job and team.

Nice To Haves

Certification in Medical Office Administration is preferred but not required.

Responsibilities

Greet and assist patients and visitors in a courteous and professional manner.
New Patient Registration including Full Name and DOB, Contact Information, Insurance Information, Demographics.
Check-in patients: Verify and update insurance and demographic information. Ensure all required forms are completed. Collect and process copays and outstanding balances. Monitor waiting area and communicate delays or issues to clinical staff.
Answer multi-line phone calls within 3-4 rings and professionally: Transfer calls to the appropriate staff. Take and relay accurate messages, including patient details and callback information.
Schedule appointments following practice guidelines: Confirm patient identity using account details and DOB. Verify patient contact information and provider details. Ensure efficient use of provider schedules and appointment slots.
Check-out patients: Accept appropriate payments and process charges. Schedule follow-up visits per provider recommendations.
Assist with clerical tasks such as filing, scanning, and records management.
Collect patient financial responsibility at the time of service, including copays, deductibles, and outstanding balances.
Monitor and balance daily transactions.
Close and reconcile cash and payment batches at the end of each day.
Always take ownership and be accountable for your actions.
Other job duties may be assigned to you, this outline is not to be considered a detailed description, and you may have other duties/projects assigned to meet business needs.