Medical Receptionist (Bilingual)

Center for Sight Las Vegas•Las Vegas, MD

23h

About The Position

Under the direction of the Front Desk Manager, to ensure and assist with efficient operations of the Front Desk Department including but not limited to: Greeting patients, Patient Check-In/Out, Updating demographics, Scheduling, Insurance Coverage, Outgoing Referrals, Voicemails and Interoffice Communications.

Requirements

Requires a High School diploma or equivalent
Requires a minimum of 2 years customer service or medical office experience
Requires intermediate computer competency including the ability to learn new programs quickly
Requires demonstrated ability to type at a rate of 45 wpm with minimal errors
Requires strong written and oral communication skills
Requires the use of sound judgement when making decisions concerning patients and staff.
Requires ability to manage multiple assignments under varying degrees of pressure (usually from deadlines).
Requires proven ability to work well in a team situation or any other role assigned
Requires complete professional and compassionate focus on patient care and customer service
Requires exceptional interpersonal skills, including the ability to exhibit workplace civility and promote a positive work environment

Responsibilities

To cheerfully and professionally greet and assist all patients within the practice
To obtain patient demographic information and accurately input into the EMR
To verify patient insurance information at each visit
To scan pertinent patient information into EMR including authorizations, recent lab reports provided by patient, etc.
To obtain patient authorization for medical records release (HIPAA compliance)
To schedule necessary appointments after completion of patient visit
To monitor and review patient schedules for next day office appointments in order to pull or put charts together if needed
To collect co-pays and patient balances
To identify and accurately resolve minor patient billing complaints
To assist with ordering, receiving and stocking of office supplies
To maintain the cleanliness of our patient lobby
To assist other Medical Receptionists and clinic colleagues
Other duties as assigned.