Medical Program Assistant

University of Wisconsin Madison•Madison, WI

11d•Hybrid

About The Position

Join our administrative team in the Department of Obstetrics and Gynecology as a Medical Program Assistant! Our department of physicians, advanced practice providers, researchers, trainees, and staff are unified in leading reproductive health forward. The Medical Program Assistant provides administrative support to faculty and staff including managing calendars, coordinating meetings requests, and supporting clinical and administrative projects. This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Monday through Friday 8:00 a.m.- 4:30 p.m. This position has been identified as a position of trust with access to vulnerable populations. The selected candidate will be required to pass an initial caregiver check to be eligible for employment under the Wisconsin Caregiver Law and every four years.

Requirements

A minimum of 6 months experience in an office setting providing administrative support and/or customer service.
Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint).
Ability to work cooperatively to coordinate multiple projects and demonstrate independent decision-making.
Excellent interpersonal, verbal, and written communication skills.
Courteous, responsive, and service-oriented.
Ability to transition effectively between tasks to maximize efficient use of time.
Outstanding organizational skills.

Nice To Haves

One year of experience providing administrative support in an office setting.
Knowledge of HIPAA requirements, ability to maintain confidentiality and use discretion.
Knowledge of medical terminology and abbreviations

Responsibilities

Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff
Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring
Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel
Identifies opportunities for program improvements and makes recommendations to the appropriate entities
Coordinates with senior management to define program goals and fiscal objectives
Serves as the primary contact and subject matter expert for specified program policies and procedures
Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports