Medical Assistant-PACE Program-Cape Coral

Chapters Health System•Cape Coral, FL

3d•$20 - $30

About The Position

This position provides care to participants aged 55 and older in an adult day center and outpatient clinic setting, following regulations and guidelines established for PACE organizations. The Medical Assistant supports clinical care and administrative operations, collaborating with providers and the interdisciplinary team to help meet participants’ care needs. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school diploma or GED.
Medical Assistant Certification.
BLS Certification.
Satisfactorily complete the competency requirements for the position.
Excellent communication skills.
Strong organization and time-management skills.
Proficiency in Excel, Microsoft Office, Outlook, and electronic medical records.
Professionalism, critical thinking, creativity, flexibility, and problem-solving skills.
High ethical standards.
Comfort with self-directed daily work.
Strong desire to work in a team-based model of care.
Ability to provide care and assess data appropriate to the age-specific needs of assigned patients.

Nice To Haves

One year of experience working with the frail elderly, long-term care population, or in end-of-life care.

Responsibilities

Collaborate regularly with CNAs, nurses, medical providers, and other interdisciplinary team members to ensure patients’ clinical care needs are met.
Perform administrative duties, including authorizing and scheduling appointments, coordinating transportation, entering data, answering telephones, ordering supplies, and stocking inventory.
Coordinate with outside providers and consultants.
Perform clinical duties, including taking medical histories, obtaining vital signs, rooming patients, collecting and preparing laboratory specimens, and providing medications or immunizations as directed by a provider.
Assist with transfers and schedule follow-up care.
Screen incoming calls and refer them to physicians and practitioners as appropriate.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members, and work collaboratively with administrative and operations staff.
Gather patient data through interviews and observation.
Assist patients and families with preparation for examinations and assist physicians or nurse practitioners during examinations and procedures.
Document patient data, treatments, procedures, and patient education according to PACE-specific policies.
Act as a patient liaison to schedule specialty testing or physician consultations and provide patients with scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Demonstrate knowledge and skills necessary to provide care and assess data appropriate to patients’ age-specific needs in the assigned department or unit.
Demonstrate awareness of medical and legal issues, patient rights, and applicable regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with reception and scheduling as needed.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider’s direction.
Adhere to and support PACE-specific policies, procedures, value statements, and Commitment to Excellent standards.
Demonstrate personal and patient safety practices and comply with infection-control standards in PACE policies.
Represent the company professionally; comply with applicable laws and company policies; maintain confidentiality; use resources responsibly; and observe health, safety, and security practices.
Participate in community and professional organizations, performance improvement, professional development, electronic media skill advancement, research and educational activities, knowledge-sharing, and Quality Assessment and Performance Improvement activities as appropriate.