Medical Operations Coordination Center Coordinator

CSpring • Indianapolis, IN

14h

About The Position

At CSpring, we believe in the power of people and data to drive real-world impact. We’re a purpose-driven consulting firm that helps organizations solve complex problems, gain insights, and achieve measurable results. Our clients span the public and private sectors, and our work — from data strategy and engineering to workforce transformation — improves lives across Indiana and beyond. We’re seeking talented professionals who are collaborative, curious, and committed to making a difference.

Why You’ll Love Working Here
Mission-Driven Work – Support the transformation of rural healthcare across Indiana through a landmark $207M federal investment. Your work will directly strengthen health outcomes for Hoosier communities.
People-First Culture – We’re as committed to your growth as we are to delivering high-impact solutions. You’ll find support, autonomy, and community here.
Strategic, Hands-On Work – From program coordination and stakeholder engagement to data modernization and clinical readiness, you’ll influence every step of the process.
Collaborative Trust – Our clients rely on us to listen carefully, deliver consistently, and guide wisely. We partner with integrity, curiosity, and heart.
What You’ll Do
As MOCC Coordinator, you will serve as the operational backbone of Indiana’s Medical Operations Coordination Center, driving care coordination across rural communities. You will manage the day-to-day implementation, facilitating real-time coordination between emergency medical services, hospitals, and community-based providers. This role requires building cross-system communication protocols, tracking coordination performance metrics, and ensuring that care transitions for rural patients are seamless and well-documented. You will work closely with leadership, EMS professionals, and healthcare stakeholders to operationalize coordination strategies that measurably improve health outcomes.

Requirements

• Bachelor’s degree in nursing, public health, or related field
• Current or former EMR, EMT, AEMT, Paramedic, or public safety professional such as 911 dispatch
• Strong project management skills with the ability to manage complex, multi-stakeholder initiatives
• Demonstrated ability to work strategically and collaboratively across agencies and disciplines

Nice To Haves

• Master’s degree preferred
• Familiarity with rural healthcare delivery systems and care coordination frameworks preferred

Responsibilities

• manage the day-to-day implementation
• facilitating real-time coordination between emergency medical services, hospitals, and community-based providers
• building cross-system communication protocols
• tracking coordination performance metrics
• ensuring that care transitions for rural patients are seamless and well-documented
• work closely with leadership, EMS professionals, and healthcare stakeholders to operationalize coordination strategies that measurably improve health outcomes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level