Medical Office Support Services

Freeman Health System • Poland, ME

2d

About The Position

The Medical Office Support Staff (MOSS) provides medical office support for all Ozark Center offices. The role greets and assists individuals and helps ensure the office runs effectively and smoothly while balancing clients’ and providers’ needs. The MOSS performs and maintains medical office duties and demonstrates a warm, welcoming, empathetic, and hopeful attitude that conveys a philosophy of dual recovery. Services are provided to individuals affected by a variety of behavioral health issues, recognizing that those served may have experienced trauma affecting their development and adjustment.

The duties listed describe the general nature and level of work for this classification and are not a comprehensive inventory of all duties, responsibilities, or qualifications. The employee performs other duties as assigned.

Requirements

• High school diploma or equivalent.
• Ability to deal with the public effectively, courteously, and professionally, verbally and in writing.
• Working knowledge of computer applications such as Excel and Word.
• Complete a TB test upon hire.
• Occasional lifting of up to 20 pounds.
• Normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment as needed.
• Sufficient sensory-motor dexterity to complete motor skill tasks, including vision, hearing, and speech.
• Ability to sit for prolonged periods and to stand, bend, and stoop frequently.

Responsibilities

• Receive incoming phone calls, check voicemail, and distribute phone messages as applicable.
• Maintain the electronic scheduling calendar for follow-up appointments and reschedule appointments as needed.
• Collect payments for services rendered at the time of appointment.
• Follow HIPAA standards when securing protected health information.
• Enter data accurately and in a timely manner.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED