About The Position

The Medical Office Specialist provides clinical support to physicians delivering patient care in an office setting and performs administrative duties. The role is based with Advanced Orthopedics at Frisbie Memorial Hospital, part of HCA Healthcare. The specialist may be asked to rotate among Physician Practice Services locations to cover vacations, but this is not routine. The position is PRN.

Requirements

  • At least six months of experience in a clinical healthcare or medical office setting.
  • High school diploma or GED.
  • BLS certification required within 30 days of employment start date.
  • Must be prepared to rotate into Physician Practice Services practice locations to cover vacations if needed, though this is not routine.

Nice To Haves

  • Experience using an EHR system is highly preferred.

Responsibilities

  • Work at the reception desk and answer phones.
  • Greet and communicate with patients and providers.
  • Schedule, cancel, and reschedule patient appointments.
  • Check in patients and document registration accurately.
  • Verify insurance and patient demographics.
  • File and retrieve medical records and files.
  • Perform copying and faxing duties.
  • Collect patient co-pays and cash and obtain credit-card authorizations.
  • Enter charges and payments and balance the day in the computer system.
  • Follow the Code of Conduct philosophy and Mission and Value Statement.
  • Perform other duties as required.

Benefits

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services, subject to eligibility.
  • Wellbeing support, including free counseling and referral services.
  • Time-away programs including paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • Savings and retirement resources, including a 401(k) plan with a 100% match on 3% to 9% of pay based on years of service, an Employee Stock Purchase Plan, and flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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