Medical Office Specialist- Nephrology Clinic
About The Position
This position is responsible for the support functions necessary to accomplish the department's objective. These include, but are not limited to, functions under telephone support, patient accounting, clinical support, patient scheduling, registration, and patient discharge. The role requires flexibility to clinical operational hours, maintaining utmost confidentiality, and potentially traveling to satellite locations. Employees must adhere to hospital policies, demonstrate ethical business practices, and uphold customer service standards. Thoroughness, dependability, excellent organizational skills, and attention to detail are essential. The ability to manage multiple tasks in a busy medical office environment and communicate effectively with patients, families, and physicians is crucial. Teamwork is also a key component of this role.
Requirements
- Must be flexible to clinical operational hours
- Always maintains the utmost level of confidentiality
- Adheres to hospital policies and procedures
- Demonstrates ethical business practices and personal actions that adhere to corporate compliance and integrity guidelines
- Demonstrates thoroughness and dependability
- Demonstrates excellent organizational skills
- Must be detail oriented
- Must manage multiple tasks in a busy medical office environment
- Must communicate and work effectively with patients, family, and physicians
- Must be able to work as a team member effectively
- Basic Life Support (BLS) is required within the first 90 days of hire
Nice To Haves
- Travel to satellite locations may be required either by vehicle or plane
- May be required to float to other clinics as needed
- Other duties as assigned
Responsibilities
- Telephone support
- Patient accounting
- Clinical support
- Patient scheduling
- Registration
- Patient discharge
- Travel to satellite locations
- Float to other clinics as needed
- Adhere to hospital policies and procedures
- Adhere to customer service standards and dress code
- Manage multiple tasks in a busy medical office environment
- Communicate and work effectively with patients, family, and physicians
- Work as a team member effectively
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
