Medical Office Specialist- Nephrology Clinic
About The Position
This position is responsible for the support functions necessary to accomplish the department's objectives within the Nephrology Clinic. These include, but are not limited to, functions under telephone support, patient accounting, clinical support, patient scheduling, registration, and patient discharge. The role requires flexibility to clinical operational hours, maintaining utmost confidentiality, and adherence to hospital policies and procedures. Travel to satellite locations may be required. The position also involves adhering to customer service standards, demonstrating ethical business practices, thoroughness, dependability, excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a busy medical office environment. Effective communication and teamwork with patients, families, and physicians are essential.
Requirements
- Must be flexible to clinical operational hours
- Always maintains the utmost level of confidentiality
- Travel to satellite locations may be required either by vehicle or plane
- Adheres to hospital policies and procedures, including flexing scheduled work hours
- May be required to float to other clinics as needed
- Demonstrates ethical business practices and personal actions that adhere to corporate compliance and integrity guidelines
- Adheres to and complies with customer service standards and dress code set forth by the hospital and the department
- Demonstrates thoroughness and dependability
- Demonstrates excellent organizational skills
- Must be detail oriented
- Must manage multiple tasks in a busy medical office environment
- Must communicate and work effectively with patients, family, and physicians
- Must be able to work as a team member effectively
- Basic Life Support (BLS) is required within the first 90 days of hire
Responsibilities
- Telephone support
- Patient accounting
- Clinical support
- Patient scheduling
- Registration
- Patient discharge
- Travel to satellite locations
- Float to other clinics as needed
- Adhere to hospital policies and procedures
- Adhere to customer service standards and dress code
- Manage multiple tasks in a busy medical office environment
- Communicate and work effectively with patients, family, and physicians
- Work as a team member effectively
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
