Medical Office Secretary

Matrix Providers • Bethesda, MD

6d • Onsite

About The Position

Matrix Providers is hiring a Medical Office Secretary to join their team at Walter Reed National Military Medical Center. This role provides healthcare services to Military Service Members and their families. The company emphasizes a framework of stability, fair schedules, and lower provider-to-patient ratios.

Requirements

• High School diploma or Associate’s Degree.
• Basic Life Support (BLS) certification.
• Minimum of one year professional experience in an office environment as a secretary or receptionist.
• Strong communication, organizational, and customer service skills.
• Ability to exercise sound judgment and maintain confidentiality.

Nice To Haves

• Experience with MHS Genesis and other healthcare systems.

Responsibilities

• Provide administrative and secretarial support by managing correspondence, preparing reports, maintaining files, scheduling meetings, and coordinating departmental communications.
• Greet and assist patients, visitors, and staff; answer telephone inquiries; check patients in and out; schedule appointments; and provide exceptional customer service.
• Enter, retrieve, and maintain patient and administrative information in MHS GENESIS and other healthcare systems while ensuring accuracy and compliance with applicable standards.
• Prepare, review, and maintain records, timekeeping documentation, statistical reports, supply inventories, and other departmental administrative functions.
• Utilize Microsoft Office and other office automation systems to create documents, track data, maintain shared databases, and support daily clinic operations.
• Demonstrate strong communication, organizational, and customer service skills while exercising sound judgment, maintaining confidentiality, and supporting a high-volume healthcare environment.

Benefits

• Competitive financial package
• Comprehensive insurance package including health, dental, vision, and life coverage.
• Accrued Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan
• Accessible dedicated representative to assist throughout the duration of the contract.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree