HPG Primary Care Calhoun - Medical Office Registrar - PRN

Vitruvian Health • Calhoun, GA

7d • Onsite

About The Position

Hamilton Physician Group (HPG) is a multi-specialty physician group practice and a subsidiary of Hamilton Medical Center. HPG was established to address the community's need for medical specialties. The Registrar role is a front-end position responsible for customer service, telephone management, scheduling, registration, co-pay collections, time-of-service account management, coding review, charge entry, and cash handling. The Registrar ensures provider schedules are accurate, manages patient data, verifies insurance eligibility, obtains authorizations, collects payments, and performs charge entry and coding review. This role also involves managing cash drawers, posting cash, handling patient balances, and correcting claims edits. Collaboration with patients, physicians, and staff is essential, with a focus on patient satisfaction and accurate processing of all front-end functions.

Requirements

• Completion of a high school diploma
• 1 – 5 years of relevant front-desk and customer related experience, preferably within a physician practice
• Demonstrated competency with medical procedural coding (CPT/ICD10)
• Working knowledge of medical software programs and PC skills
• Excellent customer service skills
• Good written and verbal communication skills
• Ability to work in a team environment
• Demonstrated competencies with cash controls
• Typing skills at a minimum of 40 WPM

Nice To Haves

• College level courses
• Experience with Athena

Responsibilities

• Customer service
• Telephone management
• Scheduling
• Registration
• Co-pay collections
• Time of service account management
• Coding review
• Charge entry
• Cash and end-of-day closure procedures
• Ensuring provider schedules are appropriately populated
• Responding to telephones according to established protocols
• Verifying patient demographic, clinical, and financial data
• Obtaining copies of relevant documents and insurance cards
• Verifying insurance eligibility
• Obtaining authorization for services
• Collecting required payments or making financial arrangements
• Performing appropriate and timely charge entry
• Reviewing encounters and recommending procedural coding
• Managing cash drawers according to established protocols
• Posting cash to patient accounts
• Managing patient responsible account balances at the time of service
• Correcting assigned claims edits for submission to carriers
• Assisting in working patient balance reports
• Performing additional duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED