Medical Office Registrar

Vitruvian Health•Cleveland, TN

6d•Onsite

About The Position

The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verifies patient pertinent demographic, clinical, and financial data prior to, or during each patient visit. Obtains copies of relevant documents and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Collects required payments or makes necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patient visits including a review of encounters and recommendations for appropriate procedural coding, manage cash drawers according to established protocols, post cash to patients accounts, manage patient responsible account balances at the time of service, and correct assigned claims edits for expedient submission to carriers. Assists in working patient balance reports and additional duties as assigned in a courteous and professional manner.

Requirements

High school graduate or GED preferred.
One or two years of college preferred.
1 – 5 years of relevant front-desk and customer related experience, preferably within a physician practice.
None

Responsibilities

Ensures provider schedules are appropriately populated.
Responds to telephones according to established protocols.
Verifies patient demographic, clinical, and financial data.
Obtains copies of relevant documents and insurance cards.
Verifies insurance eligibility and obtains authorization for services.
Collects required payments or makes financial arrangements.
Performs charge entry for all patient visits.
Reviews encounters and recommends procedural coding.
Manages cash drawers and posts cash to patient accounts.
Manages patient responsible account balances at the time of service.
Corrects assigned claims edits for submission to carriers.
Assists in working patient balance reports.
Gathers accurate demographic and financial information on Inpatient/Outpatient registration.
Prepares patient ID cards, wrist bands, patient folders, and appropriate forms.
Collects admission deposits, copays and deductibles.
Directs patients to the appropriate inpatient department.
Distributes appropriate forms to ancillary departments.
Monitors diagnostic tests ordered by physicians for Medical necessity according to government guidelines.
Verifies patient’s insurance coverage/benefits and documents information in the AS400.
Notifies the Business Office of Self-pay patients and UR Department of Insurance coverage issues.