Medical Office Receptionist - Infectious Disease

External job board Witham Careers•Lebanon, IN

1d•Onsite

About The Position

This role is for a Medical Office Receptionist in an Infectious Disease setting. The position requires excellent customer service skills, the ability to schedule appointments, maintain accurate patient and insurance information, collect co-pays and outstanding balances, make referrals, obtain precertification, maintain strict confidentiality, scan documents, take accurate telephone messages, and keep a clean work environment. The receptionist will work with both internal customers (physicians, practice manager, co-workers, other physician offices, hospital staff) and external customers, dealing with them in a professional, polite, and confidential manner. Other duties as assigned.

Requirements

Ability to handle sensitive and confidential information.
Strong attention to detail and organizational abilities.
Excellent communication skills and ability to maintain a professional demeanor.
Basic computer skills and accurate typing skills.
Customer service skills high priority.
Able to perform job functions with minimal supervision.
Able to demonstrate the knowledge, skills, behaviors, and personal characteristics necessary for processing confidential information.
Must have excellent telephone communication skills.
Problem solving
Analytical ability
Communication skills
Interpersonal skills
Dexterity
Able to deal with the public in a professional, polite and confidential manner.

Nice To Haves

High School diploma, equivalent or an Associate’s degree.
Associate’s degree.
Previous Medical Office experience.
Experience with Electronic Medical Records (EMR).

Responsibilities

Schedule appointments.
Keeps accurate patient and insurance information up to date.
Collects co-pay and outstanding balances.
Makes referrals when required.
Obtain precertification when required.
Keeps strict confidentiality.
Scans documents when required.
Take accurate telephone messages.
Keeps clean work environment.
Works well with internal customers (physicians, practice manager, co-workers, other physician offices, hospital staff, etc.).
Deals with external customers in a professional, polite and confidential manner.
Other duties as assigned.