Medical Office Coordinator

Mid-Valley Chiropractic Allied Health Sciences•Albany, OR

7d•Onsite

About The Position

Mid-Valley Chiropractic Allied Health Sciences is a patient-centered chiropractic clinic committed to providing high-quality care in a supportive, organized, and professional environment. The Medical Office Coordinator plays a central role in the daily success of the practice. As the first voice patients hear and the first face they see when they arrive, this position helps create a welcoming and efficient experience for patients while supporting providers and ensuring the clinic runs smoothly. This role has the potential to grow into expanded administrative or office management responsibilities as the clinic continues to grow, and to act as a bridge track to an office management role.

Requirements

Experience verifying and processing health insurance benefits.
Demonstrated reliability and punctuality in previous roles requiring scheduled shifts.
Excellent multitasking and problem-solving abilities.
Highly independent and proactive; able to identify and resolve issues without direction.
Strong scheduling experience.
Strong leadership skills.
Detail-oriented with excellent organizational skill.
Proficiency with EMR systems / Computer Literacy.
Knowledge of medical insurance and terminology.
Friendly and welcoming demeanor, contributing to a positive, professional environment.
Quick learner with strong adaptability.
Self Starter.
Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
Experience working in a fast-paced and customer-centric environment.
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
Excellent communication, leadership, coaching, and conflict resolution skills.
Trustworthy; maintain patient confidentiality and team ethics.

Nice To Haves

Experience working in a medical office.
Experience answering multi-line phones.

Responsibilities

Support daily front-office operations and help maintain smooth patient flow throughout the clinic.
Manage front office scheduling, patient communications, authorizations, and appointment coordination.
Monitor billing, collections, and financial processes to maintain accuracy.
Follow and help maintain office policies, procedures, and systems that support smooth clinic operations.
Work to achieve a full provider schedule by verifying benefits, tracking cancellations and filling openings with wait-listed patients.
Accurately input patient demographic, insurance, and appointment information into the electronic medical record (EMR).
Ensure compliance with healthcare regulations and patient confidentiality standards.
Support marketing, community outreach, and patient engagement initiatives.
Foster a professional, positive, and caring environment for staff and patients alike.
Keep front office and common area clean and tidy, including routine cleaning (folding laundry, taking out trash, keeping bathrooms tidy) and equipment cleaning.
Assist with social media tasks.