Medical Office Clerk

International SOS Government Medical Services•San Antonio, TX

17h•Remote

About The Position

Support medical processing operations through accurate records coordination, documentation management, and administrative follow-through within a healthcare environment supporting military entrance medical evaluations. At International SOS Government Medical Services, headquartered in Houston, Texas, you'll contribute to programs that support healthcare delivery, operational readiness, and workforce wellbeing across the U.S. and internationally. Whether serving in a clinical, operational, or business capacity, your work plays an important role in helping organizations operate safely and effectively. Founded in 1984, International SOS operates in more than 90 countries, providing healthcare, medical assistance, emergency response, and workforce support services worldwide. Learn more at internationalsos.com. You'll help keep medical processing workflows organized, accurate, and ready for review across a remote healthcare support program. In this role, you'll support Air Force Accession Center operations serving 65 Military Entrance Processing Stations (MEPS) across the continental United States from a remote work environment. You'll coordinate records, gather documentation, support appointment readiness, and help ensure applicant medical information is complete, consistent, and available when needed.

Requirements

High school diploma or equivalent required.
Minimum of two (2) years' experience in an administrative role, preferably in a military setting, including 6 months out of the past year.
Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
Ability to complete HIPAA, Privacy Act, and required organizational compliance education.
Ability to meet physical requirements including sitting, standing, walking, climbing, bending/stooping, kneeling, twisting, visual acuity, minimal hearing loss, and push/pull/carry minimum 15 lbs.
Must have a favorably adjudicated National Agency Check with Inquiries (NACI) in the Defense Information System for Security (DISS) and maintain eligibility throughout employment as required by program requirements.

Nice To Haves

Medical terminology certification highly preferred.
Experience working with electronic health records (EHRs), military healthcare systems, or healthcare documentation platforms preferred.

Responsibilities

Coordinate medical records updates, filing, tracking, and appointment readiness.
Review applicant records for completeness, accuracy, and consistency within established guidelines.
Relay general instructions to applicants and direct them to the appropriate MEPS section when needed.
Obtain documentation requested by healthcare providers, including test results and records not yet filed.
Use healthcare and military administrative systems to support documentation collection and medical processing.
Maintain compliance with HIPAA, Privacy Act, and assigned organizational training requirements.