Medical Office Clerk

Spectrum Healthcare Resources•Hampton, VA

1d•Onsite

About The Position

Spectrum Healthcare Resources has a potential opportunity for a detail-oriented, organized, and customer-focused Medical Office Clerk to support clinical teams at Langley Air Force Base and help create a smooth, welcoming experience for every patient. This role is ideal for someone who thrives in a fast-paced environment and enjoys keeping things running seamlessly.

Requirements

High School Diploma or General Educational Development (GED) equivalency.
At least 6 months of experience in an office setting.
Fully qualified typist with a minimum of typing 50 WPM.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
BLS Certification

Nice To Haves

Medical terminology is desired.

Responsibilities

Greets patients/visitors at a front desk, information center or office setting.
Answers main office phone line, directs telephone calls to appropriate section for assistance, and takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services.
Determines patient eligibility, schedules appointments, relays general instructions to patients, or makes referrals to other sections.
Obtains updates and files medical records as needed.
Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
Ensures arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed.
Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of the medical care and operational support.
Creates appointment schedules and templates in patient appointment computer system.
Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.