Medical Front Office Clerk

California Medical Business Services•Pasadena, TX

1d•Onsite

About The Position

This full-time Medical Front Office Clerk position will have a 40 hour/week schedule, and is located in Pasadena, CA. The schedule is as follows: Weekdays from 10am-7pm (variable 1pm-10pm) Weekend rotation from 6:15am-3:15pm (every other week, in a lieu of weekday). In this vital role you will be the first point of contact with patients and visitors; you will serve as a liaison between patients and medical support staff. The ideal candidate will need to communicate well, be organized, and to take initiative to provide the best patient care possible.

Requirements

High school graduation or GED.
One year of work experience, preferably in a medical office or imaging center setting.
Word processing and computer experience.
Excellent verbal and written communication skills.
Basic medical terminology and computer skills.
Thorough knowledge of insurance both Commercial and Managed Care.
Basic understanding of ICD-10 and CPT codes.
Knowledge of medical terminology desirable.
Ability to multi-task in a busy environment.
Ability to work with minimal supervision.

Responsibilities

Books, coordinates and reschedules patients’ appointments.
Relays necessary messages to staff.
Greets and checks in patients and visitors in a prompt, courteous, and helpful manner.
Verifies necessary information and records in the medical record.
Maintains and updates current information on physicians and technologists schedules.
Answers telephone, screens calls, takes messages, and provides information.
Answers questions regarding patient appointments and testing.
Assembles patients’ charts for next day visit.
Updates profiles on all patients.
Type correspondence as directed.
Sorts and delivers mail, medical records, and other correspondence.
Oversees waiting area, coordinates patient movement, reports problems or irregularities.
Check email daily.
Turn on computer.
Turn off all computers at the end of the day.
Assist with the setup and cleanup of patient exam rooms.
Clean and disinfect various areas in the imaging center as directed.
Clean dressing rooms and waiting areas.
Wipe and clean commonly touched areas with sanitizing products.
Cleanup exam rooms after each exam and disinfect with sanitizing products.
Order supplies as needed.
Attends meetings as required.
Maintains patient confidentiality.
Performs related work as required.
Will work other shifts, including alternating weekends when needed.
Will work at other locations when needed.
Must be able to work varying shifts and, when required, report to different work locations based on operational and business needs.