Medical Office Associate - Walk In Clinic

Penn State Health•Lancaster, PA

6d•Onsite

About The Position

Penn State Health Lime Spring Clinic in Lancaster, Pennsylvania, is seeking a Medical Office Associate for its walk-in clinic. The clinic primarily provides general medicine, with Orthopedics, Endocrinology, and Infectious Diseases as featured subspecialties, and sees an average of 72 patients per day. The walk-in clinic is open Monday through Saturday, 7:30 a.m. to 8:00 p.m. The selected associate is scheduled for three 12-hour shifts and an accompanying 4-hour shift, including every other Saturday. The role involves supporting patient appointments and related front-office processes. Strong customer service, punctuality, and dependability are important. This is a full-time position with varied shifts and an FTE of 1.00.

Requirements

High school diploma or equivalent required.
Strong customer service skills.
Punctuality and dependability.

Responsibilities

Check patients in and out of appointments.
Schedule follow-up appointments.
Verify patient demographics and insurance.
Issue no-show letters to patients who have missed appointments.

Benefits

Medical, dental, and vision coverage with no waiting period.
Employee wellness programs and fitness discounts, including University Fitness Center and Peloton.
Generous paid time off, personal time, and paid parental leave.
Retirement benefits, Extended Illness Bank, life insurance, and identity theft protection.
Competitive pay and tuition reimbursement.
PAWS UP employee recognition program.
Learning and Organizational Development resources.
Employee Exclusive Concierge Service for scheduling.
Eligible full-time employees receive a 50% Penn State tuition discount for themselves and eligible dependents beginning January 1, 2027.
Eligibility for shift differential pay is based on the terms outlined in company policy or union contract.