Medical Office Associate I, Per Diem, Chambers Center for Well Being, Morristown
About The Position
The Medical Office Associate I, Per Diem, at the Chambers Center for Well Being in Morristown, is responsible for providing excellent guest service, managing appointments, and ensuring efficient office operations. This role involves greeting guests, handling phone calls, scheduling appointments, processing registrations, verifying insurance, collecting co-pays, and maintaining necessary documentation. The associate must be proficient with office software, adhere to shift opening and closing procedures, and actively promote retail sales by maintaining knowledge of products and ensuring the cleanliness and organization of work and retail areas. This position is part of a leading non-profit healthcare system committed to delivering high-quality care and fostering team member development.
Requirements
- Proficiency in necessary office software.
- Ability to greet guests by name.
- Ability to handle phone calls, voicemails, registrations, and scheduling.
- Ability to perform guest check-ins and check-outs.
- Ability to coordinate client appointments and manage complex scheduling.
- Ability to verify insurance and collect co-pays.
- Ability to complete necessary intake forms and documentation.
- Ability to open and close shifts according to policies and procedures.
- Knowledge of retail products.
- Ability to stock inventory.
- Ability to maintain clean, safe, and well-maintained work and retail areas.
Responsibilities
- Greet guests by name in person and when responding to phone calls and voicemails.
- Monitor phones, register clients, schedule appointments, perform guest check-ins and check-outs, coordinate client appointments, and handle complex scheduling needs.
- Complete registration and check-in for appointments, including insurance verification, co-pay collection, and completion of necessary intake forms and documentation.
- Demonstrate thorough and accurate knowledge of all necessary software essential to the position.
- Properly open and close each shift according to Policies and Procedures when required.
- Maintain thorough knowledge of retail products and actively promote retail sales.
- Help stock inventory for retail sale; ensure that the work and retail areas are clean, safe, and well-maintained.
- Perform other duties as assigned by the management team.
Benefits
- Medical, Dental, Vision, Prescription Coverage (for 22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
