Medical Office Assistant

TEKsystems • Annapolis, MD

2d • $21 - $23 • Onsite

About The Position

We are looking for a professional and customer-focused Medical Office Assistant to join a busy specialty physician practice. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare environment, and is looking to build a long-term career in healthcare administration. This is a highly visible, patient-facing role where strong communication skills and attention to detail are critical to success.

Requirements

• 1–2+ years of experience in a healthcare administrative or front desk role
• EPIC EMR experience is required
• Strong customer service and communication skills
• Excellent phone etiquette and professionalism
• Strong computer skills and attention to detail
• Reliable attendance and strong work ethic

Nice To Haves

• Pediatrics or specialty clinic experience
• Medical Assistant (MA) background with front office experience
• Experience with insurance verification and patient intake
• Proficiency in Microsoft Office
• Experience in a specialty medical practice preferred

Responsibilities

• Schedule patient appointments and manage provider calendars
• Answer high-volume inbound calls and assist with patient inquiries
• Greet and check in patients, providing a positive and professional experience
• Verify insurance information and collect required documentation
• Maintain accurate patient records within the EMR system
• Collaborate with providers and clinical staff to support daily operations
• Ensure compliance with office procedures and patient confidentiality standards

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed