Medical Office Assistant , Pain Management , Farmington

UR Medicine Thompson Health • Farmington, NY

6d • Onsite

About The Position

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of selected clinical tasks. These tasks include but are not limited to: Rooming patients, taking vitals, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing, supplies inventory, stocking and ordering. He/she will actively support physicians and nurses and be an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally. Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public. Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system. Can successfully complete the Hospital orientation program and department specific orientation.

Requirements

• High School Diploma required
• Maintains active BLS certification.
• Great interpersonal skills required
• Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
• Must be able to manage demanding workload with accuracy
• Must represent the office and staff professionally
• Must have excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
• Must actively guard the confidentiality of sensitive info including but not limited to the patients, staff and the health system
• Must be able to successfully complete the Hospital orientation program and department specific orientation
• Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
• Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting.
• Demonstrates knowledge and principles of growth and development over a life span.
• Exhibits time management skills, keyboarding skills and multi-tasking abilities to assure business components of the practice are maintained at an efficient and effective level.
• Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
• Has knowledge of health care insurance and understands major issues by carrier.
• Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
• Must have abilities to work independently.
• Is flexible and willing to travel to other office locations when necessary.
• Laboratory testing and data collection skills are required.
• Professionally interacts with the laboratory liaison for training and competencies.
• Resourcefulness & planning are required in maintaining a steady patient flow to assure the efficiency of the provider and office schedules.

Nice To Haves

• MOA experience preferred.
• Medical background preferred.
• Strong EMR experience preferred.

Responsibilities

• Rooming patients
• Taking vitals
• Specimen collection
• Medical record documentation
• Assisting providers with exams and minor surgical procedures
• Wound cleaning and dressing
• Supplies inventory, stocking and ordering
• Actively support physicians and nurses
• Participate in departmental meetings
• Identify ways to improve processes and service to patients
• Manage demanding workload with accuracy
• Represent the office and staff professionally
• Provide excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
• Guard the confidentiality of sensitive info including but not limited to the patients, staff and the health system
• Complete the Hospital orientation program and department specific orientation
• Maintain a steady patient flow to assure the efficiency of the provider and office schedules
• Make good decisions and use best judgment to maintain an organized and efficient office
• Pay close attention to detail to prevent errors

Benefits

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED