Medical Assistant - Pain Management Medical Assistant

Resolve Pain Solutions•Moody, AL

4d•Onsite

About The Position

The Pain Management Medical Assistant (MA) is responsible for supporting providers in the delivery of high-quality patient care in a fast-paced pain management clinic. This role includes patient rooming, clinical documentation, assisting with procedures, medication coordination (including controlled substances), and ensuring compliance with regulatory and clinic-specific protocols.

Requirements

High School Diploma or equivalent required
Minimum 1 year of medical assistant experience preferred
Experience with EMR systems (e.g., eClinicalWorks)
Strong understanding of medical terminology and clinical workflows
Ability to handle sensitive situations with professionalism
Excellent communication and patient service skills
Strong attention to detail and documentation accuracy
Ability to multitask in a fast-paced environment
Frequent standing, walking, and patient interaction
Ability to stand for extended periods
Ability to lift up to 25 pounds
Manual dexterity for clinical tasks

Nice To Haves

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent preferred
Pain management, orthopedics, or primary care experience strongly preferred
Knowledge of pain management treatments and procedures preferred

Responsibilities

Prepare patients for examination by obtaining vital signs, pain scores, and medical history updates
Accurately document chief complaints, history of present illness (HPI), and medication lists in the EMR
Ensure all required screenings (MIPS, pain assessments, etc.) are completed
Assist providers during patient exams
Set up and assist with in-office procedures (e.g., trigger point injections)
Maintain clean, stocked, and organized exam rooms
Perform point-of-care testing as directed (e.g., urine drug screens) as needed
Follow proper infection control and safety protocols
Review and update medication lists, including controlled substances
Assist with prescription workflows per provider direction
Support compliance protocols such as urine drug screening (UDS) and pill counts
Document accurately to meet state and federal regulations
Complete accurate and timely charting during patient visits
Ensure all documentation supports billing and compliance requirements
Upload and manage patient records, labs, and external documents
Flag abnormal findings and communicate with providers appropriately
Assist with referrals, imaging orders, and prior authorizations as needed
Communicate with patients regarding follow-ups, procedures, and instructions
Coordinate with lab, front desk, and billing teams to ensure smooth workflow
Answer clinical phone calls and patient portal messages
Schedule follow-up appointments as needed
Maintain patient confidentiality in accordance with HIPAA
Adhere to all clinic policies, compliance standards, and safety regulations
Maintain professionalism and teamwork at all times
Participate in ongoing training and performance improvement initiatives