MEDICAL OFFICE ASSISTANT/ADULT NEURO - M-F (8-5)

Toledo Clinic•Toledo, OH

3h•Onsite

About The Position

The Toledo Clinic’s Adult Neurology Department is seeking a full-time Medical Office Assistant to provide front-office clerical support and assist with rooming patients. The department is located at 4235 Secor Rd in Toledo. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m., and works under the supervision of the Office Manager.

Requirements

High school diploma or GED.
Excellent communication, phone, and organizational skills.
Consistently arrive at work on time and adhere to the regular work schedule.
Wear appropriate, professional attire.
Demonstrate adaptability to expanded roles.
Adhere to all Clinic policies and procedures.

Nice To Haves

Previous clerical experience in a medical office is preferred.
Previous medical-office experience is strongly preferred.
Computer skills are helpful.

Responsibilities

Perform clerical duties supporting office operations.
Answer phones courteously and professionally.
Schedule appointments, lab tests, surgeries, and other services.
Verify referrals and/or pre-certifications.
Update insurance information.
Answer general patient questions.
Take accurate messages and relay them to appropriate personnel.
Escort patients to exam rooms.
Follow Clinic policies and procedures.
Collect co-pays.
Prepare and/or submit charge tickets.
Prepare and clean exam rooms.
Sort and file patient charts.
Seek appropriate tasks when primary tasks are complete and assist co-workers as needed.
Complete tasks within established time frames.