Medical Office Assistant (Clerical) - Occupational Health Clinic

Deaconess Health System•Hopkinsville, KY
•Onsite

About The Position

The Medical Office Assistant provides centralized patient appointment scheduling and helps deliver a positive, patient-oriented experience to customers by phone and in person. In the Access Center setting, the role uses computer skills and attention to detail to provide medical scheduling services to patients, family members, visitors, and physicians. Duties include scheduling and rescheduling appointments, collecting demographic and insurance information during appointment registration, and assisting with patient payments, charge posting, receipt issuance, and payment posting. Other duties may be assigned, and shifts may vary based on department needs.

Requirements

  • Completion of high school or GED.
  • Strong computer skills.
  • Attention to detail.

Responsibilities

  • Provide a positive, patient-oriented experience to customers over the phone and in person.
  • Schedule and reschedule patient appointments.
  • Obtain demographic, insurance, and other related information from patients when registering appointments.
  • Assist with coordinating patient payments.
  • Post charges and payments and issue receipts.
  • Perform other duties as assigned.
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