Occupational Health - MEDICAL ASSISTANT

Sparrow•Lansing, MI

17h

About The Position

The Medical Assistant is responsible for efficiently and effectively processing patients through the clerical and clinical areas of the practice or clinic. Under the general direction of a physician or advanced practice provider, the role provides high-quality, compassionate patient care. The position is located in Lansing, Michigan, and is listed as full-time with day shifts. The role includes preparing patients for examinations, gathering and documenting vital signs and chief complaints, performing laboratory and diagnostic testing, handling telephone calls and appointment scheduling, administering medications, and supporting patient and family education. The Medical Assistant also helps maintain care quality, practice standards, supplies, equipment, and a safe clinical environment.

Requirements

High school diploma or GED.
Completion of a medical assistant program, including an externship, or a minimum of five years of Sparrow medical assistant experience in a clinical capacity.
Relevant clinical experience within the past five years; if there is no clinical experience, completion of a medical assistant program within the past two years.
Specialty clinics may require six months of specialty experience.
Ability to provide care appropriate to patients’ physical and safety needs, psychosocial concerns, and educational levels.
Visual and auditory acuity needed to monitor patients’ conditions and operate department equipment.
Positive team attitude and interpersonal skills to communicate effectively and appropriately with clients, families, providers, and coworkers.
Ability to work in an electronic medical record (EMR) environment.

Nice To Haves

Medical assistant certification preferred.
Previous work experience in a medical office setting preferred.
Experience with an EMR preferred.

Responsibilities

Prepare patients for examinations; obtain and document vital signs and chief complaints.
Perform laboratory and diagnostic testing.
Answer, screen, and triage telephone calls; take accurate messages and distribute them to appropriate personnel according to practice guidelines.
Schedule tests and referral appointments for patients.
Administer oral and injectable medications and phone prescriptions to pharmacies.
Promote patient and family teaching as appropriate and provide an educational environment for patients and their families.
Work gaps in care registries to help improve quality of care.
Maintain logs and required checks, including refrigerator temperatures, medications, and oxygen.
Maintain practice standards by participating in in-services and committees; may assist with developing and implementing quality control and practice policies.
Inventory, order, and restock areas as necessary.
Maintain and clean equipment and support environmental safety as required.
Provide clerical services as needed to maintain effective practice flow.
Perform additional duties as assigned by the leader; duties may be altered or modified by leadership.