Medical Assistant - Occupational Health

Good Shepherd Health Care•Hermiston, OR

1d•Onsite

About The Position

The Medical Assistant provides clinical and administrative support to healthcare providers, helping deliver quality patient care and maintain efficient clinic operations. Working under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager, the Medical Assistant collaborates with an integrated healthcare team. Duties include patient intake, vital-sign assessment, medication administration, patient education, clinical documentation and electronic health record management, referral and prior-authorization coordination, and administrative support. The position may involve assignments across medical specialties and requires flexibility to work evenings, weekends, and holidays as patient care and clinic operations dictate.

Requirements

High school diploma or equivalent; a copy must be provided upon hire.
Current BLS certification.
Ability to work with a culturally diverse population.
Knowledge of computers, phones, and other office equipment.
Knowledge of clinical equipment, including EKGs, vital-sign monitoring devices, glucometers, scales, and laboratory testing equipment.
Ability to meet the stated physical and sensory demands, including continuous walking and standing typically throughout the shift; occasional stooping, kneeling, crouching, or crawling; ability to lift up to 50 pounds independently; and frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. Occasional lifting or transferring of individuals weighing over 100 pounds requires appropriate lifting techniques, mechanical aids, or team assistance.
Ability to work in an indoor healthcare environment with frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, following safety protocols and using PPE as required.

Nice To Haves

Current Certified Medical Assistant certification and/or completion of an accredited Medical Assistant program or coursework.
Bilingual ability and/or English-Spanish speaking ability.

Responsibilities

Room patients and collect vital signs, current medications, medical history, and chief complaints for provider review.
Prepare examination rooms and supplies; assist providers during examinations and procedures; clean and sterilize equipment.
Administer immunizations, vaccines, and contraceptive injections under direct supervision and according to protocols and provider orders.
Provide patient education and instruction as directed by healthcare providers.
Perform EKGs, spirometry, glucose monitoring, CLIA-waived laboratory tests, urinalysis, and pulse oximetry as ordered.
Conduct focused nursing visits for blood pressure monitoring, suture or staple removal, injections, weight checks, and other routine procedures as directed.
Document vital signs, medications, histories, immunizations, and clinical findings accurately in the electronic medical record.
Process prescription refill requests, enter them into electronic records, and route them to providers for approval.
Respond to patient calls and messages about medical questions, scheduling, and general inquiries.
Coordinate with healthcare providers, insurers, and pharmacies regarding patient care and insurance coverage.
Work with the referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
Support the hospital mission, vision, values, policies, and procedures, and participate in required DNV-program education as applicable.
Maintain medical supplies in examination rooms and central supply areas; stock and reorder medications in coordination with the Practice Manager and vaccine coordinator.
Support reception duties, including appointment scheduling, chart preparation, and phone coverage as needed.
Maintain current procedure guidelines and protocols for staff reference.
Perform other related duties as assigned.
Work variable hours, including evenings, weekends, and holidays as patient care needs and clinic operations dictate; assignments may span multiple medical specialties.