About The Position

Frederick Health is seeking a full-time Medical Office Assistant for its Comprehensive Care Center. The role provides clerical and operational support to the physician practice and supports the Frederick Health mission, vision, core values, and customer service philosophy. The employee must follow the Frederick Health Compliance Program, applicable regulatory requirements, and Standards of Behavior. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Spanish speakers are strongly preferred.

Requirements

  • High school diploma.
  • Demonstrate effective interpersonal skills with a diverse patient population.
  • Demonstrate effective oral and written communication skills.
  • Provide simple educational instructions effectively to a diverse patient population.
  • Prioritize duties and stay organized while managing multiple tasks.
  • Be proficient with Microsoft Office products.
  • Communicate objectively between individuals, foster understanding, and mediate with a broad range of people.
  • Function independently.
  • Maintain current knowledge and skills for appropriate care and contact with adolescent patients (ages 13–17), adult patients (ages 18–65), and geriatric patients (ages 66 and older).
  • Meet the physical demands of medium work, including infrequent lifting up to 50 pounds, carrying up to 25 pounds while walking, and pushing or pulling up to 75 pounds infrequently or up to 115 pounds occasionally.
  • Complete a fit test; the position may involve exposure to blood or body fluids.

Nice To Haves

  • Spanish speaking.

Responsibilities

  • Provide front-desk support as needed.
  • Use the medical records system to access patient demographics.
  • File patient documentation according to office processes.
  • Complete request forms for office supplies and equipment.
  • Send letters to patients to retrieve X-ray films.
  • Maintain X-ray bins.
  • File hospital correspondence.
  • Maintain patient medical records according to office processes.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term income replacement
  • Long-term disability
  • Paid time off
  • 403(b) retirement plan with employer match for eligible employees
  • Free financial planning sessions
  • Educational assistance program
  • Employer-paid Employee Assistance Program
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