Medical Office Assistant

Lifepoint Health•Richland Township, PA

2d•Onsite

About The Position

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Requirements

High school diploma or equivalent required.
Graduate of a Medical Office Assistant Program or CNA program or appropriate on the job training in a medical office or hospital setting.
Experience in a medical setting.
Individual must have strong clinical skills, be proficient with medical terminology.
Excellent typing and computer skills.
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

Medical Office Assistant Certification.

Responsibilities

Assists with exams and cultures, point of care testing, minor procedures and other office procedures within scope of practice.
Gives IMs, sub q, and oral medications as ordered.
Handles patient telephone inquiries, EPIC patient advice requests, provides results to patients and CRMs.
Assists physician and mid-level provider in completing prescription refills electronically.
Obtains medication prior authorization.
Preps daily charts.
Transcribes lab and other medical data to charts.
Competently documents visits and notes in EPIC including vitals, reconciling medication lists, flow sheets, as well as injections, treatments, etc.
Record fridge/freezer temperature logs within compliance requirements.
Completes inventory on medical supplies/vaccines.
Maintains laboratory quality controls.
Participates in Quality Improvement initiatives.
Greets patients, families and patrons as they arrive to the clinic.
Obtains and verifies all insurance, demographic and financial information with each registration. Updates the information as needed. Obtains copies of insurance cards for the EMR
Monitors for and obtains referrals for patients. Instructs patients of requirement of referral prior to being seen on their appointment date.
Obtains and prepares all patient charts for the physician practice.
Assists in maintaining patient flow during the patient’s visit.
Schedules appointments via computerized system for physician practices.
Accepts patient payments for bills, copays, etc. and documents accordingly with receipt given to the patient.
Schedules surgeries, testing, and hospitalizations, works with insurance companies in pre-certification process, and obtains authorizations for diagnostic tests and referrals.
Posts payment in EPIC accordingly, prepares audit journal and balances daily receipts.
Prepares daily deposits according