Medical Office Assistant , Outpatient OBGYN ( CMG )

UR Thompson Health•Town of Canandaigua, NY

20h•Hybrid

About The Position

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks. These tasks include but are not limited to: Rooming patients, taking vitals, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing, supplies inventory, stocking and ordering. He/she will actively support physicians and nurses and be an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients. The MOA functions under the direct supervision of the Nurse Manager. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally. Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public. Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system. Can successfully complete the Hospital orientation program and department specific orientation.

Requirements

High School Diploma required
Maintains active BLS certification.
Great interpersonal skills required
Computer knowledge and skills including but not limited to Outlook and Microsoft Office required.
Ability to attain and maintain lab collection privileges once employed.
Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
Demonstrates the ability to develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
Demonstrates skill in provision of care appropriate to the age of those patients served in a primary or specialty care office setting. Demonstrates knowledge and principles of growth and development over a life span.
Exhibits time management skills, keyboarding skills and multi-tasking abilities to assure business components of the practice are maintained at an efficient and effective level.
Can work independently to complete job assignments but also acts as a supportive, engaged participate in team based work and meetings.
Has knowledge of health care insurance and understands major issues by carrier.
Ensures all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
Remains current with certification requirements if certified
Must be able to manage demanding workload with accuracy.
Must represent the office and staff professionally.
Must actively guard the confidentiality of sensitive information.
Must be able to manage demanding workload with accuracy and represent the office and staff professionally.
Must have abilities to work independently.
Must be flexible and willing to travel to other Practices upon management request.
Must live the CARES values at all times.
Must actively guard the confidentiality of sensitive information.

Nice To Haves

MOA experience preferred.
Medical background preferred.
Strong EMR experience preferred.

Responsibilities

Rooming patients, taking vitals, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing, supplies inventory, stocking and ordering.
Actively support physicians and nurses and be an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients.
Manage demanding workload with accuracy and represent the office and staff professionally.
Provide excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public.
Actively guard the confidentiality of sensitive info including but not limited to the patients, staff and the health system.
Successfully complete the Hospital orientation program and department specific orientation.
Participate in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks.
Maintain a steady patient flow to assure the efficiency of the provider and office schedules.
Work independently making good decisions and using best judgment to maintain an organized and efficient office.
Pay close attention to detail to prevent errors.