Medical Office Assistant-Patient Access

Kettering Health • Springboro, OH

15h

About The Position

The Medical Office Assistant Float supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. The role helps ensure efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors. The employee performs other duties as assigned and carries out all responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or equivalent.
• No work experience required.
• Basic computer proficiency, including use of electronic health record (EHR) systems.
• Strong written and verbal communication skills.
• Attention to detail.
• Ability to multitask and prioritize.
• Customer service orientation.
• Basic understanding of medical terminology.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Proficiency in Outlook, Word, and Teams.
• Consistent hand hygiene practices.

Nice To Haves

• Experience in a healthcare or medical office setting.
• Completion of a medical assisting or medical office administration program from an accredited institution.
• One year of experience in a medical office, outpatient clinic, or healthcare administrative support role.

Responsibilities

• Perform administrative tasks in a medical office or outpatient setting to support patient care, safety, and access.
• Help ensure efficient front office operations and accurate recordkeeping.
• Provide a welcoming environment for patients and visitors.
• Perform other duties as assigned.
• Carry out job responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED