Medical Office Access Coordinator

USPI•Webster, TX
•Onsite

About The Position

Responsible for coordinating verification of benefits prior to procedures and determining appropriate site of service for all requested services. Coordinates and maintains working relationship with office staff to ensure maximum efficiency and prompt communication with patients and staff. Maintains information in an organized manner and obtains pre-authorization for procedures as required by the insurance companies. Reviews financial obligations with patient and/or family members. Responsible for sending proper documentation to billing department. Prequalifies third party coverage of scheduled procedure. Creates and maintains reconciliation process for weekly communication with office staff and Administration.

Requirements

  • High School graduate required
  • Four years of medical facility or medical business office experience required
  • Automated billing systems experience required
  • Requires frequent and constant judgement for timely response to patient questions and concerns.
  • Requires language skills adequate for effective written and interpersonal communication in American English.
  • Require visual and auditory acuity adequate for frequent use of computers and occasional use of other business office equipment.

Nice To Haves

  • Experience in customer relations or teaching preferred
  • Experience in third party payer requirements preferred
  • Training/experience in business office activities preferred

Responsibilities

  • Coordinate verification of benefits prior to procedures.
  • Determine appropriate site of service for all requested services.
  • Maintain working relationship with office staff for efficiency and prompt communication.
  • Obtain pre-authorization for procedures as required by insurance companies.
  • Review financial obligations with patient and/or family members.
  • Send proper documentation to the billing department.
  • Prequalify third party coverage of scheduled procedures.
  • Create and maintain a reconciliation process for weekly communication with office staff and Administration.

Benefits

  • Competitive wages
  • Opportunities to better yourself professionally
  • Health, Dental & Vision Coverage
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • Company Paid Holidays
  • Employee Assistance Programs
  • Health Savings Account/ Flexible Spending Account
  • Education Assistance
  • Short Term Disability and Long-Term Disability Insurance
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