Medical Office Assistant I, (A266006-3), 204, Immunization Action Plan

City of Laredo • Laredo, TX

21d • Hybrid

About The Position

This position is grant funded and its continuation is solely dependent on the availability of grant funds. The Medical Office Assistant I provides essential front and back office support services for the Health Department clinics, including primary care, early detection services (Buena Vida), and disease control services. The role involves coordinating and preparing for various clinic circumstances, such as inpatient care assistance, lab, and phlebotomy support. This position also requires coordination with multiple agencies, City employee wellness programs, private physicians, other mid-level providers, and allied health services, while also assisting in nursing and allied health care.

Requirements

• High school diploma or G.E.D.
• Six (6) months of educational training
• At least one (1) year of experience in medical office assistant, phlebotomy, or health related field
• Medical Office Assistant or Medical Assistant Certification. Must attach copy of the certification to your application.
• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
• Ability to perform blood draws
• Ability to communicate effectively, both orally and in writing, in English and Spanish
• Ability to establish and maintain effective working relationships
• Ability to meet schedules and deadlines of the work
• Ability to maintain the confidentiality of information and professional boundaries
• Ability to maintain a valid Texas Driver License and a good driving record
• Ability to project a positive and professional image of the City of Laredo
• Ability to comply with all City of Laredo policies and procedures
• Ability to communicate effectively, both orally and in writing
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position
• Ability to perform essential functions
• Ability to perform other duties as assigned
• Knowledge of basic math and money handling
• Knowledge of infection control guidelines and PPE use
• Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400
• Knowledge of English grammar, spelling, and punctuation
• Skill in data management
• Skill in conflict resolution and problem solving
• Skill in organization and time management
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Must have experience with cash handling.

Nice To Haves

• Foreign Education: Applicants who have completed education outside of the United States must submit a foreign credential evaluation completed by a professional credential evaluation agency that is a member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). The evaluation must verify the U.S. equivalency of the degree and identify the comparable U.S. degree level. Applicants are responsible for obtaining and submitting the required evaluation documentation.

Responsibilities

• Provides healthcare and educational services for City residents by supporting vaccine administration, prenatal care, and other healthcare programs.
• Conducts home and telehealth visits, maintains patient documentation, and leads clerks and other medical staff operations.
• Provides medical, allied nursing, and patient front and back-office assistance and support (takes vital signs, does charting, may do lab work/phlebotomy, immunizations, and screening services).
• Organizes and maintains record keeping and data collection systems, including patient registration cards for office files, clinic data and encounter forms, transfer address changes, handle medical referrals, referral communications, and identify and code financial status on patient records.
• Assists in patient care activities during each appointment, including weighing and measuring patients, assisting in exam room preparing charge and request slips, performing lab procedures, and allied nursing care.
• Assists in clean-up activities in the clinic; return supplies, washes equipment, and transports laboratory specimens and supplies.
• Assists in ordering and restocking clinic supplies.
• Assists with medical records.
• Reports pertinent patient observations to nurse.
• Contributes to program planning and evaluation.
• Reviews patient registration cards and charts regularly.
• Works cooperatively with sponsoring agency regarding the financial identification and follow-up of the patients in the Center.
• Participates in patient care conferences.
• Assists in evaluating patient care and effectiveness of program operations.
• Requests and returns charts to medical records.
• Performs errands requested by clinic personnel.
• Assists in maintaining good communication between staff, visitors, and other business contacts.
• Follows all rules of telephone courtesy in all telephone communications.
• Performs other duties as assigned.

Benefits

• Proof of TB Test/Screening will be required to be presented prior to employment
• As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
• Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
• Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
• A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at [phone], two days prior to the scheduled interview and/or test if applicable.
• City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply.
• Must be able to function in a principle-based organization that has a culture built on character and core values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED