Office Assistant I, Su Centro de Salud

Christiana Care Health Services•Newark, DE

18h•Onsite

About The Position

ChristianaCare Su Centro de Salud is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Located in Wilmington, Delaware, Su Centro de Salud provides personalized primary care and family medicine to the Hispanic community through Spanish-speaking, culturally competent providers. Services include sick and well visits, physical examinations, preventive care, and chronic condition management. The Medical Office Assistant I supports daily operations and helps ensure a positive experience for patients and staff. The role includes scheduling appointments, greeting patients and collecting information, handling payments and insurance verification, coordinating referrals, communicating with providers and staff using EMR systems, maintaining records, and addressing patient issues while protecting confidentiality. The work schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 4:30 p.m. There are no weekends or holidays. A Spanish Fluency Certification is required.

Requirements

High school diploma or GED.
Strong communication skills.
Detail-oriented, adaptable, and highly organized.
Ability to proactively solve problems in a fast-paced environment.
Take the Spanish Fluency Certification.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Schedule appointments while considering insurance coverage.
Greet patients and collect necessary information.
Handle payments and verify insurance coverage.
Coordinate and process referrals.
Reconcile daily appointments and payments.
Answer calls and relay messages.
Use EMR systems to coordinate with providers and staff.
Update patients and schedule tests and appointments.
Maintain medical records and confidentiality.
Resolve patient issues and support administrative tasks.
Follow safety protocols and perform additional duties as needed.

Benefits

Comprehensive first-day medical, dental, vision, and life insurance coverage.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Fertility care through Progyny and free maternity education and support.
Up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.