Office Assistant I, Primary Care at Medical Arts Pavilion II
About The Position
ChristianaCare Primary Care at Medical Arts Pavilion II is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Primary Care at Medical Arts Pavilion II is in Newark, Delaware. Primary Care at Medical Arts Pavilion II offers a comprehensive practice that includes pediatrics, family medicine, and internal medicine. The team of physicians, assistants, and nurse practitioners provides expert care for newborns, children, and adults, including gynecology, women's health, vaccinations, and physical examinations.
Requirements
- High School Graduate or GED required.
- Experience in a medical office setting is preferred but not required.
Nice To Haves
- Detail-oriented
- Adaptable
- Highly organized
- Strong communication skills
- Ability to proactively solve problems in a fast-paced environment
Responsibilities
- Schedules appointments with attention to insurance.
- Greets patients while collecting necessary information.
- Processes referrals while maintaining confidentiality.
- Handles payments.
- Verifies insurance coverage.
- Coordinates referrals.
- Reconciles daily appointments and payments.
- Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
- Updates patients.
- Schedules tests and appointments.
- Maintains medical records.
- Resolves patient issues.
- Supports administrative tasks.
- Follows safety protocols.
- Additional duties as needed.
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.
- Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
- Low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off: Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth: Advance your education with up to $5,250 per year in tuition reimbursement.
- Grow Your Family with Confidence: Support for parenthood, including advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
- Paid Parental Leave: Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
- Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
