Office Assistant I, Primary Care at Smyrna

ChristianaCareSmyrna, DE
$17 - $25Onsite

About The Position

ChristianaCare's Primary Care at Smyrna is seeking a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. This is an excellent opportunity to care for patients of all ages while working alongside a collaborative team dedicated to delivering high-quality, comprehensive healthcare. Our providers specialize in family medicine and are committed to supporting the health and well-being of the communities we serve, from well-child visits and preventive care to the management of acute and chronic conditions.

Requirements

  • High School Graduate or GED required
  • Strong communication skills
  • Ability to proactively solve problems in a fast-paced environment

Nice To Haves

  • Experience in a medical office setting is preferred but not required

Responsibilities

  • Handles payments
  • Verifies insurance coverage
  • Coordinates referrals
  • Reconciles daily appointments and payments
  • Manages communications by answering calls, relaying messages
  • Uses EMR systems to coordinate with providers and staff
  • Updates patients
  • Schedules tests and appointments
  • Maintains medical records
  • Resolves patient issues
  • Supports administrative tasks
  • Follows safety protocols
  • Additional duties as needed

Benefits

  • Comprehensive first-day coverage, including medical, dental, vision, and life insurance
  • Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage
  • Low deductibles
  • $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers
  • Unlimited urgent care visits at GoHealth facilities
  • 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time
  • Up to $5,250 per year in tuition reimbursement
  • Advanced fertility care through Progyny
  • Free maternity education and support
  • Up to $5,000 in adoption assistance
  • 12 weeks of paid parental leave to support your growing family, after one year of service
  • Two retirement plans, including a 403(b) with up to a 50% match
  • Company-funded contribution of 3%-5% based on service
  • Free financial coaching, counseling, and budgeting support
  • Employee assistance program
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