Medical Office Assistant I, (A266053-3), 204, HIV Clinic

City of Laredo•Laredo, TX

1d•Onsite

About The Position

This position is grant funded and its continuation is solely dependent on the availability of grant funds. The Medical Office Assistant serves as a front-line laboratory operator, responsible for preparing the testing room with proper equipment, performing blood draws, and conducting standard patient testing. The role also involves providing customer service in person and over the phone, and maintaining laboratory supply inventory. The Medical Office Assistant will fulfill administrative duties such as registering patients, answering phone calls, processing and communicating test results, maintaining a specimen collection log, organizing and filing results, and managing inventory for office and lab supplies. They will perform blood draws, order tests, and ensure accurate information entry, including conducting blood draws from homebound patients when necessary. Responsibilities also include disinfecting and sanitizing lab and office areas, processing patient charges for lab work using internal software, compiling reports, and distributing them. The position may involve relieving an administrative superior of administrative details like preparing purchase requisitions and transfer documents, preparing billings, and checking operating reports for accuracy and compliance with policies. Driving a City vehicle for City business use may be required. The role performs related work as required.

Requirements

Knowledge of basic math and money handling
Knowledge of infection control guidelines and PPE use
Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400
Knowledge of English grammar, spelling, and punctuation
Skill in data management.
Skill in conflict resolution and problem solving.
Skill in organization and time management.
Skill in performing a variety of duties, often changing from one task to another of a different nature.
Ability to build and maintain effective working relationships with others.
Ability to communicate clearly and effectively both orally and in writing.
Ability to maintain good planning and organizational skills.
Ability to take and follow directions from supervisor.
Ability to give directions to and gain compliance from assigned staff.
Ability to perform strenuous work and routine work.
Ability to maintain a valid Texas Driver License and a good driving record.
Ability to project a positive and professional image of the City of Laredo.
Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
Ability to comply with all City of Laredo's policies and procedures.
Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.
Ability to perform essential functions.
Ability to perform other duties as assigned.
High school diploma or G.E.D.
Six (6) months of educational training
At least one (1) year of experience in medical office assistant, phlebotomy, or health related field
Proof of TB Test/Screening will be required to be presented prior to employment
Medical Office Assistant or Medical Assistant Certification. Must attach copy of the certification to your application.
Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
Thorough background check and certified school transcripts will be required from all applicants who are offered employment.
Selected applicants are required to undergo a drug and alcohol test prior to employment.
Persons in safety-sensitive functions/positions shall be subject to random drug and alcohol testing.
Must be able to function in a principle-based organization that has a culture built on character and core values.

Nice To Haves

Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.

Responsibilities

Fulfills administrative duties, including registering patients, answering phone calls, processing and communicating test results, maintaining specimen collection log, organizing and filing results, and maintaining inventory for office and lab.
Performs blood draws, orders tests, and ensures information is entered accurately.
Conducts blood draws from homebound patients when needed.
Disinfects and sanitizes lab and office areas, including all equipment and furniture.
Processes patient charges for lab work utilizing internal software; compiles reports and distributes to necessary individuals.
Relieves and administrative superior of administrative details such as preparing and processing purchase requisitions, transfer, preparing billings and checking operating reports for accuracy and conformance to policies and standards.
Will be required to drive a City vehicle for City business use.
Performs related work as required.