Medical Office Assistant / HIS Clerk

Family Health Care • Big Rapids, MI

4d • Onsite

About The Position

Family Health Care is seeking an on-call Medical Office Assistant / HIS Clerk at our clinic in Big Rapids. The Medical Office Assistant is a front desk employee responsible for checking in patients, scheduling appointments, answering phones, etc. The Health Information Services (HIS) Clerk is an entry-level position in the medical records department. This position handles confidential patient records, ensuring they are maintained in an organized manner and under strict security protocols.

Requirements

• Excellent communication and organizational skills with the ability to pay attention to detail.
• Must have typing and computer skills.
• Good interpersonal communication skills to work with patients, providers, and coworkers.
• High School Graduate or GED equivalent
• Basic office skills, including organization and communication.

Nice To Haves

• Experience in medical records management is preferred but not required.
• Working knowledge of patient records systems is preferred.
• Working knowledge of health care terminology is preferred
• Previous medical records experience preferred but not required.

Responsibilities

• Follow HIPAA to ensure confidentiality and access to patient health information.
• Answer incoming phone calls and respond to medical records requests from patients.
• Accurately performs all required procedures for processing release of information requests.
• Performs other duties deemed necessary and assigned by the supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED