Medical Office Administrator

Procrea Cliniques•Mississauga, ON

2d•Onsite

About The Position

RCC celebrates a team-based approach to providing an excellent, highly responsive and personalized care experience for every patient. Every member of our multi-disciplinary team is valued for playing a critical role in delivering this experience. If you want to be a part of our collaborative and supportive team, consider joining us! Based out of beautiful and modern clinic facility in MISSISSAUGA our staff enjoy a fulfilling work environment, with the support and tools to develop your career and grow professionally.

Requirements

2+ years of Medical Administrative experience.
Working closely with Referrals and Intake department to onboard patients
Computer savvy and proficiency in Microsoft Office/Suite.
Ability to prioritize, organize workload and plan independently.
Exceptional phone etiquette and interpersonal skills.
Strong attention to detail and problem-solving skills.
Strong written and verbal communication skills.
Knowledgeable about providing a safe and inclusive environment to gender and sexually diverse people (2SLGBTQIA+)
Commitment to patient centered care.

Nice To Haves

There may be times you are requested to participate in assignments at other sites. Without causing undue hardship or significant personal inconvenience, The Reproductive Care proposes a solid team approach to our availability regarding the needs and development of all our programs.

Responsibilities

Answer incoming calls from patients during operating hours.
Book clinic appointments for the patients.
Confirm all physician appointments and ensure all documents are on file.
Working closely with clinical team to assist patients with inquiries.
Send patient referrals.
Checking in patients for appointments.
Medical reception coverage.
Daily patient invoicing.
Maintaining overall presentation of the clinic by ensuring that all rooms, including the washrooms, collection rooms and exam room are well-stocked and clean.
Keeps EMR records up to date by scanning the patient file, test results and other documents and properly saving them in the patient’s electronic file.
Creating new patient charts
Ordering medications, kits, pamphlets, other medical supplies as well as participate in monthly and Year-End Inventory.
Outgoing Mail, accepting deliveries