Medical Office Administration
About The Position
United Medical Imaging is a large imaging group with 30 locations across Southern California and provides diagnostic imaging and healthcare services. The company is seeking experienced Front Desk Administrators and Patient Schedulers to answer phones, contact and schedule patients, verify insurance and eligibility, and perform related administrative work. This is a full-time, non-exempt position, Monday through Friday, with Saturdays on a rotating schedule and overtime. Openings are available at multiple locations in Los Angeles County and Orange County. The ideal candidate is positive, pleasant, personable, able to work well on a team and under pressure, and capable of assisting in the back office when needed. The role includes patient reception and check-in, paperwork and patient-file administration, phone coverage, and other clerical duties.
Requirements
- Administrative experience in an office setting.
- Effective verbal and written communication skills.
- Ability to read and comprehend simple healthcare terminology.
- Proven customer service experience and/or training.
- Ability to use required computer software and technology, including Microsoft Word and Excel.
- Ability to understand and become knowledgeable about release-of-information standards, policies and procedures, and HIPAA regulations, and to complete work in compliance with them and other standards.
- Strong knowledge of health insurance plans and benefits verification/authorization.
- Proficiency in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Internet savvy, including ability to open files on the web.
- High school diploma.
- At least one year of scheduling, medical records, or front-office experience, or an externship in a medical field.
Nice To Haves
- Previous release-of-information, medical-record filing and scanning, or other related healthcare experience.
- Knowledge of handling medical records and basic scanning, uploading, downloading, and executing of files.
- Radiology work experience.
- One year of customer service experience.
- Bilingual ability.
Responsibilities
- Meet and greet patients.
- Check in patients.
- Process paperwork.
- Enter new patients into the computer system.
- Create new patient files.
- File documents in patients’ medical records.
- Answer phones and perform other clerical duties as assigned.
- Call and schedule patients.
- Verify insurance and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
